General Product Questions

Answer: Thai Nguyen Green Tea is harvested following the 1 bud (young shoot) + 1 young leaf standard, offering a rich, distinctive flavor with a deep, sweet aftertaste. It is a premium tea, ideal for those who enjoy traditional tea flavors.

Answer: Arabica has a mild, slightly acidic taste with a signature aroma, while Robusta is strong, less acidic, and has a higher caffeine content, catering to those who prefer a bold coffee.

Answer: High-quality products have a natural aroma, free from impurities. Tea should have clear, vibrant-colored brews, while coffee beans should be even, not burnt, and produce rich crema and flavor when brewed.

Answer: Currently, we do not provide barista training services but can offer advice on beverage recipes tailored for coffee shops and restaurants.

Answer: Our tea and coffee are sourced from renowned regions like Thai Nguyen, Phu Tho, Lai Chau, and Lam Dong, known for their ideal soil and climate conditions. We ensure transparency about product origins to provide peace of mind to our customers.

Answer: Hoa Dung Tea & Coffee is developing and offering some organic tea and coffee products grown under VietGAP standards without harmful chemicals, ensuring user safety.

Answer: All Hoa Dung products undergo rigorous quality checks, from harvesting and processing to packaging, adhering to food safety standards and certifications to ensure the highest quality.

Answer: Hoa Dung’s flower-scented teas are made entirely with natural flowers like jasmine and lotus, without artificial flavors, preserving the authentic, delightful taste.

Answer: Hoa Dung teas, especially Oolong and Thai Nguyen Green Tea, can be brewed 3-4 times while retaining a rich flavor. Each subsequent brew requires slightly longer steeping time.

Answer: Hoa Dung tea and coffee products are perfect for gifting, featuring elegant and sophisticated packaging. We also offer customizable gift sets for special occasions such as holidays and Tet.